Discover the World with Confidence

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Trust Travelers' services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Trust Travelers provides travel planning, booking assistance, and related services through our platform. We act as an intermediary between customers and travel service providers.

3. Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment terms vary by service provider
• Cancellation policies depend on individual suppliers
• Service fees are non-refundable unless otherwise specified

4. Customer Responsibilities

Customers are responsible for providing accurate information, maintaining valid travel documents, and adhering to destination requirements and regulations.

5. Limitation of Liability

Trust Travelers acts as an agent and is not liable for actions of third-party service providers. Our liability is limited to the service fees paid.

6. Privacy and Data Protection

We are committed to protecting your privacy in accordance with our Privacy Policy and applicable data protection laws.

7. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with updated effective dates.

8. Contact Information

For questions about these terms, contact us at [email protected] or call +1 (212) 555-0189.

Last updated: December 2024

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Payment information (processed securely)
• Travel preferences and booking history
• Communication records with our support team

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and improve our travel services
• To process bookings and payments
• To communicate about your travel arrangements
• To send marketing communications (with consent)
• To comply with legal obligations

3. Information Sharing

We share information only as necessary:

• With travel service providers to complete bookings
• With payment processors for transaction security
• With law enforcement when required by law
• With your explicit consent for other purposes

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. Contact us to exercise these rights.

6. Contact Us

For privacy-related questions: [email protected] or +1 (212) 555-0189

Last updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

Types of Cookies We Use

Essential Cookies:

• Required for basic website functionality
• Enable secure login and booking processes
• Maintain shopping cart contents

Performance Cookies:

• Collect anonymous usage statistics
• Help us understand popular content
• Identify technical issues

Functional Cookies:

• Remember your preferences
• Personalize your experience
• Enable social media features

Marketing Cookies:

• Track advertising effectiveness
• Provide personalized offers
• Enable remarketing campaigns

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We work with trusted partners who may set their own cookies. These include payment processors, analytics providers, and advertising networks.

Updates

This policy may be updated periodically. Please review it regularly for any changes.

Last updated: December 2024

Our GDPR Commitment

Trust Travelers is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our travel services
• Consent: For marketing communications
• Legitimate Interest: For service improvement
• Legal Obligation: For compliance requirements

Your GDPR Rights

Right to Access:

Request copies of your personal data we hold

Right to Rectification:

Correct inaccurate or incomplete information

Right to Erasure:

Request deletion of your personal data ("right to be forgotten")

Right to Restrict Processing:

Limit how we use your personal data

Right to Data Portability:

Receive your data in a structured, machine-readable format

Right to Object:

Object to processing based on legitimate interests

Right to Withdraw Consent:

Withdraw consent for processing at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Active bookings: Duration of travel + 7 years for legal compliance
• Marketing data: Until consent is withdrawn
• Support records: 3 years after resolution

Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes

Data Protection Officer

For GDPR-related queries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0189

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us through:

• Email: [email protected]
• Phone: +1 (212) 555-0189
• Mail: Trust Travelers, GDPR Compliance, 245 West 29th Street, New York, NY 10001, USA

We will respond to your request within 30 days (or 60 days for complex requests) and provide the requested action free of charge, unless your request is manifestly unfounded or excessive.

Last updated: December 2024

Digital Millennium Copyright Act (DMCA) Policy

Trust Travelers respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our DMCA Agent with the following information:

Required Information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate and you are authorized to act

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address:
Trust Travelers
DMCA Agent
245 West 29th Street
New York, NY 10001
United States

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the material and its original location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyright.

Good Faith

Please note that filing false or bad faith DMCA notices may result in legal liability. Ensure your claim is valid before submitting.

Response Time

We will respond to valid DMCA notices promptly and typically remove or disable access to allegedly infringing material within 24-48 hours.